So we made it through month 1 of Winter….hope you are well and your families are good too? Wow so Alberton had an enormous amount of rain over the weekend, which was a surprise in winter. Hope you got some rain too and was indoors over the weekend so that it didn’t affect your life too much?
Please don’t forget to change my Banking Details. From Next week my Absa Account will be closed and only EFT’s to my Nedbank account will go through. For those of you who didn’t receive my new banking details in May…here they are again:
New details are as follows:
Account holder: R.J.Cuthbert
Bank: Nedbank
Account Number: 1074472683
Branch: The Glen
At the beginning of the year I finally decided to start implementing my cancellation policy, as during the 2013 year I lost over R9500 in revenue for same day cancellations or no shows.
It’s been working so well with so many of my clients being understanding and supportive of this. Thank you so much, it’s really helped and improved our relationship.
For those of you who don’t know the policy, please be aware that I need at least 24 hours’ notice of cancellation or the need to reschedule your appointment. This allows me to inform other people who are on my cancellation list that an opening has occurred and that I can help them.
If you are going to cancel on the same day as your appointment or not show, please be informed that I will need a 50% payment of the treatment total to cover my loss of income during that time slot. Payment needs to be done when or before I see you again.
I also charge full price on late arrivals if I have to cut your treatment time short.
I totally understand that life happens and your lives are hectic, but communication is important and I can’t help out if I don’t know what’s going on.
Then I’ve had a few clients forgetting their loyalty cards when they come for treatments…please don’t. it’s a chance for you to get some discount on your 11th treatment and I’m not going to colour them in if you forget them. Loyalty cards are given on your 3rd regular treatment.
I’m also running a new loyalty scheme where for every 5 referrals and bookings you will receive a FREE 30min Facial valued at R120. I’m also looking for Annique product clients so this is relevant to both Salon appointments and Annique referrals. I service Alberton, Edenvale, Boksburg and Benoni Areas for Annique Clients.
Then Off days for the next few weeks:
Saturday 5 July Closed
Tuesday 8 July Closed
Tuesday 15 July Closed
Tuesday 22 July Closed
Saturday 26 July Closed
Tuesday 29 July Closed